FAQ
What if the locksmith says they ll have a technician call me back with a quote or arrival time?
Be cautious
If a 'tech' has to call you back to provide a price or ETA, it often means the company is not local and is acting as a middleman. In many cases, this leads to inflated pricing, hidden fees, or long wait times. A reputable locksmith should be able to give you a clear estimate and time window during your initial call.
How long does it take for a locksmith to arrive?
For our locksmith service, we typically arrive within 45 minutes to an hour of your call. If a company claiming to be local quotes a much longer timeframe is considered a scam
What are some specific tactics used by dishonest locksmiths?
Scammers may claim to be a tech instead of a locksmith, arrive in an unmarked vehicle with no uniform or ID, and often speak little English to avoid answering detailed questions. They may also quote a low price by phone, then add hidden fees (like a high dispatch or service call fee) once on-site. These are all signs you should cancel the service and call a trusted local locksmith instead.
Can I ask to see a locksmith s ID and license?
Absolutely. A professional locksmith should have proper identification, proof of licensing (if required in your area), and arrive in a clearly marked vehicle wearing branded clothing.
Should a locksmith be able to give a price estimate over the phone?
Yes, reputable locksmiths can usually give a clear estimate for standard services. While the final price may vary slightly depending on the job, any major increases without a valid reason are a warning sign.